How we collect, use, and protect your information — and the terms of our services.
Last Updated: May 2, 2025
AlereIT ("we", "our", "us") are committed to protecting the privacy of our clients, including individuals, families, businesses, schools, and high-profile clients such as legal and medical professionals, C-suite executives, and those in the entertainment industry. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable privacy laws, including HIPAA, FERPA, COPPA, GDPR, and CCPA.
To provide services, support, respond to inquiries, meet legal obligations, and improve our offerings.
Your consent, performance of a contract, legal obligation, or legitimate interest.
No sale of personal data. Shared only with trusted vendors and authorities when required by law.
Data from children under 13 is collected only with verified consent from parents or institutions.
Data is retained only as needed and protected with encryption, access control, and secure disposal methods.
You have rights to access, correct, delete, restrict, or object to the processing of your data. Contact us to exercise these rights.
We transfer data lawfully using standard contractual clauses and appropriate safeguards.
External services we link to are governed by their own privacy policies. We recommend reviewing them.
We may update this policy. Changes will be reflected on this page with a new effective date.
Last Updated: May 2, 2025
Welcome to AlereIT ("we", "our", "us"). By accessing or using our services, websites, or submitting information through our support channels, you agree to be bound by the terms and conditions outlined below.
We provide IT consulting and technical support services to individuals and businesses, including residential tech support, business network infrastructure, data privacy solutions, and high-sensitivity consultation for medical, legal, educational, and entertainment professionals.
We handle all data in accordance with HIPAA, FERPA, COPPA, GDPR, and CCPA as applicable. Data is not shared or sold and is protected through encryption, access control, and secure handling procedures. Please refer to our Privacy Policy for further details.
If our services will involve regulated or highly sensitive data (e.g., PHI, student records, case files, media content), we may require formal agreements (e.g., BAA or DPA) before proceeding.
All payments are due according to your invoice or service contract. We reserve the right to apply late fees or suspend services for non-payment.
We strive to provide high-quality services, but we do not guarantee uninterrupted or error-free performance. We are not liable for indirect damages, including data loss, downtime, or business interruption.
We may terminate or suspend service at any time if terms are violated. You may cancel service by providing notice; refunds are governed by your service agreement.
All branding, tools, documentation, and website content remain the property of AlereIT. Unauthorized reproduction or distribution is prohibited.
We may suggest or use third-party tools (e.g., Zoom, Microsoft, Apple). These are governed by their respective terms and we do not warrant their availability or privacy practices.
We may update these Terms from time to time. Continued use of our services constitutes acceptance. Substantial updates will be communicated to affected clients.
These Terms are governed by the laws of the State of California, USA. Any disputes will be resolved in courts located in Los Angeles County unless otherwise agreed.
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